Product Designer & UX Leader for AI, SaaS, Mobile, Omnichannel – Transforming Experiences from Fortune 500 to AI Startups CASE STUDY - WEBMD HEALTH MOBILE, SAAS & SYSTEMS CASE STUDY - CISCO SAAS PLATFORM & SYSTEMS COLUMBIA BANK CONSUMER & ENTERPRISE AI-POWERED RETAIL ASSISTANT STARTUP CISCO AI-INTEGRATED B2B SAAS KROGER HEALTH OMNICHANNEL UX